Shipping Policy
All orders within the contiguous 48 States are shipped by UPS or USPS. For all PO Boxes we ship through the US Post Office. Typically you should receive your order within 4-7 business days. Please allow additional time for shipments outside of the US.
Refunds and Returns Policy
In store purchases may be returned for store credit within 7 days of purchase. Web orders can be returned within 7 days after delivery. Contact us at 404-237-4426 or info@thesignatureshop.com to let us know it is coming back. Our policy for web orders is to refund the full price of the purchase minus shipping and packing fees. All returns must be sent back to us in original condition.
Damaged Packages
Please check all the packages upon delivery and let us know as soon as you can at 404-237-4426 or info@thesignatureshop.com. Pictures of the box and the damaged item will be required so please email them to: info@thesignatureshop.com. We’ll handle all of the claims from our end. Please save all the packaging as UPS will pick up the damaged items.